Marwa Essam

Marwa Essam has extensive experience in administrative and customer service roles, currently serving as an Undergraduate English Record Senior Specialist at The German University in Cairo since May 2017, where responsibilities include managing registration and administrative processes. Prior to this, Marwa worked at Vodafone from June 2013 to May 2017 as a Planning and Development Senior Advisor, overseeing customer inquiries, quality management, and team leadership within the customer care department. Marwa holds a Bachelor's degree in Arabic Language and Literature from Ain Shams University, completed between 2008 and 2011.