Serdar Bozoglan

Serdar Bozoglan currently serves as the Sr. Data Director for AI/OCR at Get Covered, focusing on insurance document processing, entity extraction, and workflow automation since June 2025. Prior to this role, Serdar worked as a Senior Software Engineer at Merck from July 2021 to June 2025, where responsibilities included utilizing machine learning and optical character recognition for business process automation. Serdar also served as an Instructor at Clarusway, teaching ML deployment and natural language processing from September 2021 to February 2023, and gained experience as a Data Scientist at Change Healthcare in early 2021, developing a chatbot and an automated testing framework for AWS Lex Bots. While at Travelers from January 2019 to January 2021, Serdar played a key role in creating the company's first customer-facing virtual assistants and implemented NLP techniques, achieving over 90% model accuracy. Educational qualifications include a Certification in Military Science, Leadership and Operational Art from the U.S. Naval War College and a Certification in Data Science from Springboard.