Sophia Engleson

Senior Customer Success Manager at GetAccept

Sophia Engleson has a diverse work experience spanning multiple industries. Sophia started their career as a Bar & Brasserie Assistant at Malmaison, where they gained experience in the hotel and restaurant industry. Sophia then worked as a Flygbolagsrepresentant at Meander Handling, providing customer service at Corfu Airport. After that, they worked as a Koordinator at a restaurant in the World Trade Center Malmö, where they played a key role in creating a welcoming atmosphere and providing excellent service. Sophia then joined AMN Dotterbolaget AB - Slagthuset as a Säljare / Projektledare Möten & Events, where they focused on project management and enhancing customer experiences. Following this, Sophia worked at World Trade Center Malmö, Lund, Helsingborg / Midroc Property Development AB as a Business Relationship Manager, where they connected and built long-term business relationships. Sophia then joined EFL - Executive Education as a Business Development Manager, where they helped coordinate and deliver quality educational programs. Currently, they are working at GetAccept, initially as a Customer Success Manager and later promoted to Senior Customer Success Manager. In this role, they oversee customer success and plays a crucial role in designing, sending, tracking, and marketing proposals to drive digital signing and boost sales.

Sophia Engleson's education history includes various degrees and certifications. In 2022, they attended SIA - Sales Impact Academy and obtained advanced training in Customer Success. Sophia also completed a course in Customer Success fundamentals at the same institution.

In 2017, Sophia attended EFL - Executive Education where they obtained a degree in Affärskunskap, Civilekonom på 8,5 dag (Business Knowledge, Bachelor of Economics in 8.5 days). Their field of study included economics, marketing, strategy, and management.

In 2011 and 2012, Sophia attended Midroc Business School in Malmö. Although no degree name is provided, their field of study focused on personal leadership and group development.

Sophia also completed a Service Manager program at the Yrkeshögskola Service Manager from 2003 to 2005. The program emphasized personal leadership and group development.

Their secondary education was completed at Söderslättsgymnasiet from 1999 to 2001. Sophia obtained a degree in Samhäll-ekonomi (Social and Economic Sciences).

Additionally, Sophia holds a certification in the First Certificate English Exam from Bourneville College, Birmingham in 2003. The exact month of certification is not provided.

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Timeline

  • Senior Customer Success Manager

    October, 2020 - present

  • Customer Success Manager

    January, 2019