Edouard M.

Customer Operations Manager at Alma

Edouard M. has a diverse professional background in customer operations, fraud detection, and client management. From their role as a Customer Operations Manager at Alma to their previous positions as a Fraud & Risk Officer at various companies, Edouard has demonstrated strong leadership skills, a keen eye for detail, and a dedication to customer satisfaction. Edouard's educational background includes a BTS in Commerce and continuous learning in Excel and team management.

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Timeline

  • Customer Operations Manager

    February, 2024 - present

  • Fraud & Risk Team Lead

    April, 2022

  • Fraud & Risk Officer

    July, 2021

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