Michel C.

Michel C. currently serves as the Operations Manager for Learning & Knowledge at Alma, where responsibilities include managing a team of Operations Analysts, designing and improving customer care processes, and leading operational frameworks to enhance training and quality control. Previously, Michel held positions as an Operations Specialist at Alma, a Chargé de mission and Référent Clientèle at BforBank, and Chargé de Clientèle at Crédit Agricole, among others. Additionally, Michel is a Karate teacher and coach at SPORTING KARATE BUDO, demonstrating a commitment to teaching and individualized training. Michel holds a Master's degree in Global Communication from Cesacom and a DUT in Commercial Techniques from IUT Evry.