Customer Support and Success
About
The Customer Support and Success team at Getaround is dedicated to ensuring a seamless experience for renters and car owners across Europe. They manage inquiries, resolve issues, and provide guidance to enhance customer satisfaction, while also implementing strategies to foster long-term relationships and increase user engagement within the carsharing platform.
Team members
Berta Fraile Traveri...
Senior Customer Success Associ...
Celia López Adánez
Global Head Of Customer Experi...
Denise Archelo Cruz
Renter Happiness Agent
Irin Jardinero
Marketplace Agent
Marta Castells Ojeda
Customer Service Operations Ma...
Melva Encabo
Renter Happiness Agent
Pierre Béret
VP, Customer Operations & Risk...
Sophie van den Heuve...
Senior Customer Service Associ...
Zach Middleton
Senior IT Specialist