Kenneth H.

Kenneth H. has extensive experience in technical support and systems administration, currently serving as a Senior Technical Product Advisor at CARET since October 2016 after progressing through multiple roles including Senior Technical Account Manager and Lead Cloud Support Engineer. Prior experience includes working as a Senior System Administrator at Alliant International University, where responsibilities involved managing and virtualizing Microsoft Windows servers, and as a Help Desk Analyst at Robert Half Technology, providing on-site IT support to numerous users. Kenneth H. also has a background in electronics maintenance from service in the US Navy and began a career in technical support with roles at Teleperformance, USA and Startek Inc. Kenneth H. holds an Associate’s Degree in Network Systems Administration from ITT Technical Institute-San Diego.