Customer Service · Full-time · Berlin, Germany
At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.
Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 and LinkedIn's Top Startups, we’re here to help propel your career and together, make Moss a lasting success.
Our Customer Support team is seeking a Customer Support Specialist (f/m/d).
Your role will be instrumental in facilitating a flawless processing of inquiries from our customers. This is an opportunity to gain a deep understanding of our product, solve complex and technical problems and provide a stellar experience to our valued business customers.
Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day:
About youWe think you’ll need the following experience and qualifications to succeed in the role:
In addition, here are the skills and attributes we are looking for:
About Moss
Moss is a SaaS scale-up founded in Berlin, with a team of 250+ people from 40+ nationalities in 6 offices across Europe.
Our ambition is bold: to power every SMB’s spend across Europe - fully digital, AI-driven, and seamlessly integrated for complete control. To date, over 3700 businesses in Germany, Netherlands and the UK use Moss’ leading spend management product, with modules such as corporate cards, accounts payables, employee cash reimbursements and procurement.
Moss has raised a total of €180 million in funding and is backed by the most renowned tech investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures and A-Star.
Be part of a culture that thrives on impact and speed, where you can take bold moves, learn fast and accomplish more. We’re a place where you can fast track your career - here's what else to expect:
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