Luyde dos Reis

Luyde dos Reis has a diverse work experience spanning several companies and roles. They began their career as an Auxiliar Contábil Trainee at Selectron, where they handled accounting duties for public organizations. In 2015, Luyde worked as an Analista de Relacionamento Digital at Teleperformance Brasil.

In 2016, they joined Escale Digital, initially starting as an Analista de Vendas before being promoted to Backoffice and eventually Control Desk. Their responsibilities included analyzing proposals, auditing calls, and managing KPIs. Luyde also gained knowledge in various tools such as Vocalcom, Twilio, Zoho, and Zendesk.

Moving on to Multilaser Industrial Ltda, Luyde worked as an Auxiliar de Planejamento, where they played a role in implementing call center technologies and creating and managing dashboards.

In 2019, Luyde transitioned to Enext Consultoria as an Analista Jr CRM, focusing on Salesforce Marketing Cloud. Their tasks involved creating marketing emails using HTML/CSS/AmpScript, building and maintaining communication workflows, and utilizing different communication channels such as push, SMS, and email. They also had experience with SQL for database construction.

Currently, Luyde is with GetNinjas as an Analista Pleno CRM, continuing their work with Salesforce Marketing Cloud. They are responsible for CRM analysis and using Salesforce Marketing Cloud for marketing communications.

Overall, Luyde dos Reis has demonstrated a strong background in CRM, particularly in Salesforce Marketing Cloud, and has acquired skills in various tools and technologies throughout their career.

Luyde dos Reis completed a degree in Análise e Desenvolvimento de Sistemas with a specialization in Tecnologia da Informação from Universidade Cruzeiro do Sul between 2021 and 2023. Prior to that, from 2017 to 2018, Luyde attended ETEC Parque Belém and earned a diploma in Técnico em Administração. The field of study for the Técnico em Administração degree is not specified.