Matthew Kriner

Manager Retention & Customer Experience at Gexa Energy

Matthew Kriner is an accomplished professional in customer retention and experience management with extensive experience in the energy sector. Currently serving as the Manager of Retention & Customer Experience at Gexa Energy since August 2022, Matthew previously held positions including Retention Manager at CleanSky Energy and Sales and Marketing Implementation Manager at Entrust Energy, where Matthew significantly enhanced customer retention strategies and optimized sales channels. With a proven track record of exceeding targets and improving operational efficiency, Matthew has also contributed to major projects at Direct Energy in various roles, including Channel Sales Executive and Sales Support Specialist. Matthew holds a Bachelor of Business Administration degree from Sam Houston State University.

Location

Houston, United States

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Gexa Energy

Since entering the Texas deregulated energy market in 2002, Gexa Energy, LP, has established itself as one of the leading retail electricity providers for residential and commercial customers in the state of Texas. Gexa Energy, LP, is a subsidiary of NextEra Energy, Inc. (NYSE: NEE), the world's largest generator of renewable energy from the wind and sun and a world leader in battery storage.


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Employees

201-500

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