Matthew Kriner

Matthew Kriner is an accomplished professional in customer retention and experience management with extensive experience in the energy sector. Currently serving as the Manager of Retention & Customer Experience at Gexa Energy since August 2022, Matthew previously held positions including Retention Manager at CleanSky Energy and Sales and Marketing Implementation Manager at Entrust Energy, where Matthew significantly enhanced customer retention strategies and optimized sales channels. With a proven track record of exceeding targets and improving operational efficiency, Matthew has also contributed to major projects at Direct Energy in various roles, including Channel Sales Executive and Sales Support Specialist. Matthew holds a Bachelor of Business Administration degree from Sam Houston State University.