Jérôme Carrier

Jérôme Carrier is an experienced project manager and Scrum Master with a demonstrated history of working in various roles within management and client relations. Since August 2017, Jérôme has been with GFT Group, actively contributing to strategic planning, project execution, and client relationship management while ensuring project delivery aligns with client expectations both under Waterfall and Agile methodologies. Prior roles include Director of Customer Experience at Gestion Portail Santé, where responsibilities included overseeing the implementation of SaaS solutions and product ownership, and Director of Operations at Ellicom, focusing on project oversight and client satisfaction. Jérôme's early career features positions such as Analyst in Process and HR Systems at Industrielle Alliance and Consultant in Productivity Improvement at Proaction International. With a Certificate in Operations and Logistics Management from HEC Montréal and a B.A.A. in Human Resource Management from Université de Sherbrooke, Jérôme possesses a strong educational foundation to support a comprehensive skill set in project and operational management.