Brandon Lalk

Brandon Lalk is a skilled Application Support Engineer II at GHX since October 2022, focusing on supporting processes, in-depth reporting, and root cause analysis for technical issues, while collaborating with product and development teams. Prior to this role, Brandon served as a Product User Support Expert - Tier 3 at Greatland from April 2017 to November 2022, maintaining the call center database and addressing escalated customer queries. Brandon's earlier experience includes positions as an Account Merchandiser at PepsiCo, a Welcome Desk Supervisor at YMCA of the USA, and an Outside Sales Representative at Stein Gardens & Gifts. Brandon holds an Associate of Science degree in Network Specialist from Fox Valley Technical College, obtained between 2014 and 2016.