Stephen Leite

Stephen Leite MBA CPHQ has a diverse work experience in various industries. Stephen is currently the Director of Quality & Operational Excellence at the Gift of Hope Organ & Tissue Donor Network, where they manage the quality program and department. Stephen also served as the Manager, Quality and Process Improvement at the same organization, where they were responsible for driving process improvement and cross-departmental quality integration.

Prior to that, Stephen worked as a Quality Assurance Coordinator at Vascular Transplant Services, where they were responsible for ensuring compliance to FDA, AATB, OSHA, and State guidelines for all tissue bank operations. Stephen also conducted internal and external audits for quality assurance.

Stephen also served as a Quality Assurance Manager at IHMA, Inc., where they implemented an electronic document control system and ensured regulatory compliance to FDA, GLP, GMP, ISO, and CAP standards.

Earlier in their career, Stephen held the role of Phlebotomy Manager/Supervisor at AMITA Health, where they managed a team and significantly improved patient satisfaction scores. Stephen also worked as a Phlebotomist at the same organization.

Stephen's work experience also includes being an EMT-P at First Care Ambulance and a Customer Service Representative at S.E. Leite & Company Insurance Specialist.

Overall, Stephen Leite MBA CPHQ has a strong background in quality assurance, process improvement, and leadership roles in the healthcare industry.

Stephen Leite MBA CPHQ has a Master of Business Administration (MBA) in Health/Health Care Administration/Management from Indiana Wesleyan University, which they obtained from 2013 to 2015. Stephen also holds a Bachelor's degree in Health Administration and Public Health from Northern Illinois University, completed from 2006 to 2010. In addition, they have a Certification in EMT-Paramedic from Edward-Elmhurst Health in 2005-2006 and an Associate degree in Fire Science from College of DuPage from 2003 to 2004. Stephen Leite has further certifications including a Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality (NAHQ) in 2021, a Lean Six Sigma Black Belt (ICBB) from Six Sigma Global Institute in 2021, and a Certified Quality Auditor (CQA) from ASQ - World Headquarters in 2015. Stephen also has a Lean Six Sigma Green Belt from Six Sigma Global Institute in 2017. Furthermore, they have obtained a Corporate Financial Strategy Certificate from the University of Chicago in 2023 and holds a CTBS certification from the American Association of Tissue Banks.