Reyzell Anne Cacpal

Reyzell Anne Cacpal is a seasoned professional in customer experience and insights management, currently serving as Senior CX, Insights and Complaints Manager at GIG Gulf since July 2022, and previously held similar roles at AXA Gulf from January 2020 to December 2022. Reyzell's career encompasses a range of positions including Customer Journey Manager at AXA and Global Graduate, Business Transformation Consultant, and Digital Product Manager at LAR. Reyzell has experience in project management and data analysis, having worked as a Business Data Analyst at Bureau van Dijk and as an External Junior Consultant at Fujitsu Belgium. Academic credentials include a Master's degree in Management Science from Solvay Brussels School and Beihang University, along with Bachelor's degrees in Political Science and Economics from Université libre de Bruxelles. Reyzell also has entrepreneurial experience, having been the Chief Financial Officer for a small business awarded for best product in 2007.