Dannii Laine is an experienced professional with a robust background in business operations and customer experience. Currently serving as the Lead Business Operations Analyst and Customer Experience Lead at Gigaclear since June 2020, Dannii has honed skills in enhancing operational efficiency. Prior experience at John Lewis & Partners from October 2013 to June 2020 included various managerial roles, overseeing a significant team, addressing compliance challenges, and implementing effective leadership strategies to stabilize operations. Dannii's early career included positions such as Section Manager and Sales Assistant, as well as a summer internship at Insource Select Ltd, where marketing skills were developed. Educational background includes studies at The Henley College from 2014 to 2016.