Hazel Hogfress is an accomplished professional with extensive experience in IT service operations and management. Currently serving as Head of Service Operations at Gigaclear since June 2023, Hazel previously held the role of IT Service Manager at Hampshire Trust Bank, overseeing major incident management and continuous service improvement from September 2021 to June 2023. Prior to that, Hazel was a Senior IT Operations Manager at Nationwide Building Society, where responsibilities included managing a team of 30 and optimizing service delivery. Experience also includes positions at Telefónica UK and 2e2, focusing on service delivery for O2 Unify, and earlier roles at RM and Jewson, emphasizing technical support and incident management. Hazel holds an MSc in IT from the University of Stirling and a BA in Sociology from Glasgow Caledonian University.
This person is not in any teams
This person is not in any offices