Joshua McCloudy

Joshua McCloudy possesses extensive experience in order management, customer service, and operations management across multiple industries. At Omnimax International, Joshua worked as an Order Management Specialist from May 2021 to December 2023. Prior to this role, Joshua served as a Contact Center Supervisor at Ackerman Security from April 2018 to May 2021 and at Terminix from July 2008 to October 2014, where management of teams up to 100 agents was a key responsibility. Joshua also held positions as an Operations Supervisor at Jobs America and as a Manager at GCA Services Group, overseeing facility operations for Rockdale County K-12 schools with a substantial budget and a large custodial staff. Joshua began career in customer service supervision at TruGreen, focusing on coaching staff for improved efficiency and quality. Educational background includes attendance at Gordon State College.