Bongani Dambo is a skilled cybersecurity professional currently serving as a SOC Analyst at Gijima since February 2023. Previously, Bongani worked at Reflex Solutions as a Technical Support Help Desk Agent, providing remote assistance and resolving technical issues from September 2022 to February 2023. Bongani's experience in cybersecurity began at Gijima in early 2022 as a tier 1 SOC Analyst, where responsibilities included analyzing network traffic, identifying threats, and ensuring compliance with service level agreements. Educational qualifications include a System Support NQF5 degree from the Gijima School of Digital, along with various certifications in information technology from Gijima and T-Systems ICT Academy, as well as certificates from Nkangala TVET College in Information Technology and Computer Science.