Jose Francisco Martinez has a diverse background in customer service and management across multiple industries. Currently serving as a Reception Call Center Services Supervisor at Gilson Software Solutions since November 2020, Jose oversees projects, recruits, and trains staff while providing bilingual support to clients. Previous roles include Hostal Manager at Bambuda Castle, where responsibilities encompassed operations management and customer relations, and Manager at Pepes Mexican Restaurant, focusing on customer interaction and restaurant operations. Jose also held various positions at Griffith University, including roles in international student support and marketing assistance. Educational qualifications include a Bachelor's Degree in Business Administration from UCAB and studies towards an MBA at James Cook University.
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