BH

Brendan Hodgdon

Customer Experience Lead Specialist at Girl Scouts of Greater NY

Brendan Hodgdon is an experienced professional with a strong background in customer experience management and operations. Currently serving as Customer Experience Manager at the Girl Scouts of Greater New York since March 2021, Brendan oversees a team focused on processing customer inquiries and improving workflow efficiency. Previous roles include Customer Experience Lead Specialist and Customer Experience Specialist at the same organization, as well as Group Tours Scheduling Coordinator at the Museum of Jewish Heritage. Brendan has extensive experience in the theater industry, having held various positions at Landmark Theatres, including Assistant Manager, where responsibilities included staff management and customer service. Brendan's writing and editorial expertise was also honed through positions as Reviewer/Columnist at DoomRocket and Writer and Editor at Creation From Chaos. Brendan holds a Bachelor's Degree in Dramatic Writing from New York University.

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