Deinis Matos

Deinis Matos has had extensive work experience in various customer service roles. Deinis started their career as the Director of Customer Service at American Honda Motor Company, Inc. in 2011, where they worked until 2014. Deinis then moved to Toyota Motor Corporation as the Director of Customer Service for a year. In 2015, they joined Z Gallerie as the Director of Customer Service and stayed with the company until 2018. From 2018 to 2020, they served as the Head of Customer Experience at GOTRAX. Currently, they hold the position of Senior Director Customer Support at Givelify, starting in 2020.

Denis Matos holds a Bachelor of Applied Science (B.A.Sc.) degree in Business Management from the University of Phoenix. In addition to their degree, they have obtained several certifications. These include Customer Service Enablement from Lessonly in June 2021, Certified OKR Professional from OKR International I OKR Consulting & Training in April 2021, and Mastership in Customer Success from Winning by Design in December 2020. Deinis also holds certifications in Workplace Harassment from Emtrain in August 2017, and Preventing Workplace Harassment from Emtrain (specific month and year not provided).