Lanre Sewoniku

Lanre Sewoniku has extensive experience in customer success and operations. Lanre is currently the Director of Customer Success at Givelify. Prior to that, they had a career break in 2022 for career transition. From 2019 to 2022, they worked as the Head of Customer Success and Co-Founder at 9jatogo LLC, where they were responsible for customer operations and improving the overall customer experience. Before that, from 2017 to 2019, they served as the VP of Client Success and Operations at Veriforce, where they managed post-sales customer functions and focused on customer success and service delivery optimization. From 2015 to 2017, Lanre was the Director of Customer Success/Service at Aspen Technology, where they oversaw customer success and support strategy for North America. Prior to that, from 2002 to 2015, they held various roles at Paymetric, Inc., including SVP of Customer Success/Experience, Director of Client Services, Senior Technical Consultant/Analyst, and Technical Analyst/Consultant. At Paymetric, they were responsible for the post-sales customer experience and acted as the executive point of escalation for enterprise clients. Lanre started their career as a User Services Specialist III at the University of Houston from 2001 to 2002.

Lanre Sewoniku's education history begins with earning a BSc in Computer Science from Olabisi Onabanjo University, where they studied from 1992 to 1998. Following this, Lanre pursued an MBA in Business Administration/Management Information Systems at the University of Houston, C.T. Bauer College of Business, completing the degree between 1999 and 2001. More recently, in 2022, Lanre acquired an Executive Certificate in Applied Business Analytics from MIT Sloan Executive Education.

Lanre's additional certifications include obtaining the PMP certification from the Project Management Institute in September 2005. Lanre also achieved the Talent Optimizer certification from The Predictive Index in April 2023. While Lanre has certifications from HDI, specifically as a Support Center Director and Support Center Manager, the specific months and years of completion are not provided.

Overall, Lanre's educational background encompasses a BSc in Computer Science, an MBA in Business Administration/Management Information Systems, and an Executive Certificate in Applied Business Analytics.