Maddie Thoms

Maddie Thoms serves as the Vice President of Product Management at GivingData since September 2024. Previous roles include Chief Operating Officer at connectRN from May 2019 to March 2024, where strategic initiatives led to a 50% reduction in customer service and operations expenses, a 100x increase in acquisitions, and a 400 basis points improvement in margins. Prior to connectRN, Maddie held several positions at athenahealth from July 2017 to April 2019, culminating as Chief of Staff to the Chief Product Officer, where an organization-wide strategy and a three-year product roadmap were operationalized, impacting $200M in annual spending. Earlier experiences include work as a Senior Product Manager focusing on machine learning applications for cost-saving initiatives and an MBA internship at TripAdvisor. Maddie holds an MBA from MIT Sloan School of Management and a BA in Mathematics from Boston College.