Frank Hanssen

Frank Hanssen is an experienced Customer Experience Manager in the Commercial division at Gjensidige, focusing on managing customer journeys and digital marketing for corporate and agricultural clients. Previously, Frank served as a Customer Experience Developer in the Private division, where responsibilities included CRM activities and partnerships with organizations like Tekna. Frank's academic background includes a Master of Science in Technology, Innovation, and Science from the University of Oslo, along with a Bachelor of Business Administration from California State University, Monterey Bay, and a Bachelor of Science in Innovation and Project Management from Østfold University College. Additional experience encompasses roles such as Chief Marketing Officer at the car-sharing startup Trancedo, claims handling, and project management. Frank's master thesis explored digitalization and business model innovation within the insurance industry.