Mbulelo Sochifa

Mbulelo Sochifa has a diverse work experience spanning over 16 years. Mbulelo is currently serving as the Head of Information Technology Operations at Glacier by Sanlam since March 2022. Prior to this, they worked at Alexander Forbes as the Head of IT Service Management from May 2019 to February 2022. Mbulelo also founded and served as the Executive Director of ICT on Heels from January 2018 to January 2020. Before that, Mbulelo worked at Absa as the Lead Technology Partner from October 2017 to April 2019. Mbulelo held various roles at Barclays Africa Group Limited, including Service Delivery Lead from November 2015 to September 2017, and Service Delivery Manager from December 2014 to October 2015. Mbulelo also has experience in the telecom industry, working at MTN as a Service Management professional from May 2013 to November 2014. Prior to that, Mbulelo worked at T-Systems as an Incident Manager from March 2010 to April 2013. Mbulelo started their career at SABC as a Service Desk Team Leader from April 2009 to February 2010. Mbulelo also worked as a Communications Manager at Rona Regeneration Project from January 2008 to January 2010 and as a Client Services Team Lead and Desktop Team Lead at Bytes Technology Group from April 2008 to February 2009 and June 2006 to March 2008, respectively.

Mbulelo Sochifa has a diverse education history in the fields of Information Technology and Organizational Leadership. In 1998 to 2003, they obtained a degree in Computer Systems Engineering from the University of Johannesburg and a National Diploma in Computer Systems Engineering from Technikon Witwatersrand. Mbulelo further enhanced their IT skills by obtaining various certifications such as COBIT 5 Foundation from Foster Melliar in 2015, ITIL v3 Service Design, ITIL v3 Capability - Operational Support and Analysis, and Continuous Service Delivery from Foster Melliar in 2012, ITIL v3 Foundations Certificate from Pink Elephant in 2009, and Certified Helpdesk Analyst from Pink Elephant in 2008.

In terms of leadership development, Mbulelo completed the Executive Development Program in Organizational Leadership at the Graduate School of Business - University of Cape Town in 2021. Mbulelo also participated in the Trailblazer Leadership Development Programme at Absa in 2018.

Additionally, they hold certifications as an ITIL Expert from Torque-IT in 2014 and COBIT 5 Implementation from Pink Elephant. In 2021, Mbulelo obtained the COBIT 2019 Foundation (Bridge) certification from APMG International. Mbulelo also has a diploma in Management Development from Executive Education in 2007.

Lastly, Mbulelo's educational journey started at Riverside High School, although no specific details about their degree or field of study are provided.