John Ferlito

Co-Founder at Gladly

John Ferlito has a diverse work experience spanning various roles and companies. In 2000, they co-founded Bulletproof Group Limited and served as the Chief Technology Officer. John played a crucial role in leading the managed services provider through growth and developing innovative offerings. From 2019 to 2022, under the AC3 acquisition, they held the position of Head of Product and Technology, where they were responsible for implementing organizational restructuring and creating the business's inaugural Product function.

Alongside their roles at Bulletproof and AC3, Ferlito has been involved as an investor in several companies such as Onqlave, Atolio, Section, Rookout, and Josef. John has also worked as a Co-Founder at Gladly since 2022. In addition, Ferlito serves as a Board Advisor and Start-up Mentor, providing strategic advisory, board governance, and leadership coaching primarily to technology and professional services businesses. John has held various advisory positions at companies such as AC3, Rookout, and Operation Jam.

Throughout their career, Ferlito has demonstrated a strong background in technology, leadership, and entrepreneurship, making significant contributions to the growth and success of the organizations they have been involved with.

John Ferlito attended Newington College from 1983 to 1995. After completing their secondary education, they pursued a Bachelor of Engineering degree in Computer Engineering at UNSW from 1996 to 2003. Later, in 2017, John enrolled in the Foundations of Directorship program at the Australian Institute of Company Directors, specializing in Finance, Governance, Strategy, and Risk. In 2018, they also completed the Company Directors Course at the same institute. Additionally, John participated in the Emerging CEOs Program at The CEO Institute, although specific dates for this program are not provided.

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