Gladly
Amarjeet Argonda is a seasoned software engineer with extensive experience in the tech industry, currently working at Gladly, Inc. since August 2015. Prior to this role, Amarjeet served as a Principal Software Engineer at Symantec from May 2007 to July 2015, where responsibilities included overseeing UI components for the Data Loss Prevention group and contributing to the Discover Product team. Earlier positions include QA Automation Engineer at Comverse and Application Developer at Chemgenes Corporation. Amarjeet holds a Master’s degree in Computer Science from Northeastern University and a Bachelor's degree in Computer Engineering from the University of Mumbai.
Gladly
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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.