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Eric Ma

Investor and Board Observer at Gladly

Eric Ma is a Principal at Riverwood Capital, where since April 2015, the focus has been on investments in technology-driven companies such as Spredfast, LogRhythm, and Nextdoor. In addition to primary investment work, Eric Ma serves on the boards of several organizations including HammerTech, Cognosos, Gladly, FullPath, Files.com, and Vexcel Imaging, driving innovation in safety software, asset tracking, customer experience, and aerial imagery. Eric's distinguished educational background includes degrees from Northwestern University and the University of Illinois Urbana-Champaign, alongside an early foundation from Naperville Central High School.

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Menlo Park, United States

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G

Gladly

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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.


Employees

51-200

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