Gladly
Jennifer McAlister is currently the HR Operations Manager at Gladly. Jennifer has previous experience as the Director of HR at searchme and the HR Operations Manager at Vontu, Inc. (now part of Symantec). At Vontu, they were responsible for planning, developing, and executing the HRIS system using ADP’s web-based Human Resources Benefit Solution (HRB) and ADP’s Pay-Expert. Jennifer also oversaw the roles of Office Manager and HR Technical Manager.
Jennifer McAlister has a degree in Interior Architecture from the California College of the Arts, and a degree in Fine Art from the Academy of Fine Arts of Brera in Italy.
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Gladly
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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.