Kristen Miller

Kristen Miller is an Enterprise Account Executive at Gladly. Prior to their current role, Kristen worked as an Application Sales Representative for Oracle from April 2014 to December 2016. In this role, Kristen was responsible for selling marketing applications software, solutions and related services to prospective customers. Kristen was also responsible for managing sales through forecasting, account resource allocation, account strategy, and planning.

Before their time at Oracle, Kristen worked as a Corporate Account Executive at Success Factors from July 2007 to July 2010. In this role, Kristen was responsible for developing and executing account plans to drive revenue growth and expansion within a defined portfolio of accounts. Kristen also worked to increase customer satisfaction and retention by building strong relationships with customers and delivering on promises.

Kristen began their career in sales as the Director of Sales at PhotoTLC, Inc. from July 2004 to March 2007. In this role, Kristen was responsible for managing a team of sales representatives and achieving monthly, quarterly, and annual sales targets. Kristen also developed and implemented sales strategies that increased market share and profitability.

Kristen Miller graduated with a Bachelors of Science in Psychology from the University of Massachusetts Amherst. Kristen then went on to get their Master's Degree in Industrial/Organizational Psychology from San Diego State University.

Kristen Miller works with Eliza Wiraatmadja - Director of Professional Services, Support & TAM, Lauren Lee - Enterprise Account Executive, and Giovanni Navarrete - Enterprise Account Executive. Their manager is Mike McCarron, Chief Customer Officer.