Sarah Ross is a Senior Customer Success Manager at Gladly, where they have been since 2022. Prior to this role, they served as a Customer Success Manager at Gladly and held the position of Customer Success Team Manager at PriceSpider from 2020 to 2021. Sarah's experience also includes working as a Senior Client Partner and Client Partner at Gartner from 2015 to 2018, and as a Graduate Program Admissions Counselor at Olivet Nazarene University from 2012 to 2014. They received a Bachelor of Business Administration from Olivet Nazarene University and an Associate of Arts from the College of DuPage.
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