Joe Zoller

Joe Zoller has an extensive work experience in customer service and operations management roles. Joe started their career at BP in 1999, where they held various positions such as Contact Center Manager, Senior Project Manager, and Operations Manager. During this time, they were responsible for implementing and optimizing customer service processes, improving productivity, and driving performance through data-driven approaches. In 2016, they joined Glanbia as the Senior Director of Customer Service and later became the Vice President of Global Customer Service. Joe played a vital role in transforming the customer service function, establishing a new customer service culture, and setting future state visions. Joe's expertise lies in strategic implementation, transformation, innovation, performance management, and customer service technology.

Joe Zoller has a background in Operations Management, with education from DePaul University. It should be noted that the specific degree obtained from DePaul University is not known. In addition to their formal education, they have obtained a certification as a BP Six Sigma Yellow Belt, although the institution and the year it was obtained are not provided.