Glance
Jo Klos possesses extensive experience in customer success and sales, having served in various leadership roles at Glance Networks since August 2003, including Senior Customer Success Manager, Director of Strategic Alliances, and Director of Customer Success. Prior to this, Jo Klos held positions at Intertek as Senior Account Executive and was involved in customer care and sales. Additional experience includes roles at Acucorp and MB Quart, where Jo Klos advanced from Account Executive to Inside Sales Supervisor. Jo Klos holds educational qualifications from Bridgewater State University and Katherine Gibbs School.
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Glance
Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase customer satisfaction, ensure brand loyalty, and drive revenue. The world’s largest enterprises trust Glance to empower their customer-facing teams and deliver frictionless, at-the-exact-right-moment customer consultation. With integrations with Salesforce, Twilio, Genesys, ServiceNow, and more, Glance fits seamlessly into even the most sophisticated CRM-CX tech stack. Discover the power of Glance guided CX at https://www.glance.cx.