De'Lon Dixon, M.A., is a seasoned professional with extensive experience in insights analysis and process optimization across various sectors, currently serving as Founder of Think-Technologies and Business Insights Manager at Glassbox. At Glassbox, De'Lon has successfully developed insights presentations to identify digital experience pain points, led a team of consultants, and delivered over $100M in value to clients. Previous roles include Insights Analyst at Dynatrace, where performance issues on client websites were evaluated, and Performance Analyst at MRM//McCann, contributing to chatbot optimization and data reporting. De'Lon holds multiple degrees from Western Michigan University, including a Master’s in Industrial and Organizational Psychology, and has a solid background in research management and organizational development, demonstrating a commitment to leveraging data for enhanced client outcomes.
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