Niani Dixon

Niani Way is an experienced professional specializing in customer success and project management, currently serving as Renewal Manager and previously as Customer Success Manager at Glassbox since April 2023. Prior roles include Enterprise Customer Success Manager at PriceSpider, where Niani managed 15 successful implementation projects across 30 brands, and Senior Onboarding Specialist at MINDBODY, Inc., maintaining a 95% NPS score and 90% retention rate. Niani's career began in the banking and retail sectors, with positions such as Teller at Georgia United Credit Union and SunTrust, and Store Associate at CNN. Niani holds a Bachelor of Arts in Political Science and Government and an Associate of Arts in Criminal Justice/Police Science from Georgia State University.