Shannon Butera

Shannon Butera is a seasoned professional in sales support and customer service, currently serving as a Senior Sales Support Analyst at Glassdoor since May 2018. Prior roles at Glassdoor include Sales Support Analyst and Sales Support Order Admin. Shannon's earlier experience includes working as a Customer Service Representative at National Lime & Stone Company, where responsibilities encompassed inventory management, sales reporting, order processing in Oracle, and billing support. Additional experience includes positions at Skipco Auto Auction as a Registration Assistant and at Fred Martin Auto Group as a Customer Relations Supervisor. Shannon holds a Bachelor of Creative and Professional Arts in Mass Media Communication from The University of Akron and a High School Diploma from Jackson High School.