Michelle Audrey Walsh

Michelle Audrey Walsh is an accomplished professional in customer success and account management with extensive experience across various industries. Currently serving as Director of Enterprise Customer Success at Glia since April 2024, Michelle previously held the position of Senior Manager for Customer Success - Strategic Accounts at Smartsheet from February 2021 to April 2024. Prior experience includes a role as Director of Client Success for the Mid-Atlantic and South Region at Bloomberg Industry Group, where Michelle managed a $39 million territory and led a team to drive renewal and sales strategies. Earlier career milestones include positions as Account Manager/Client Success Manager at Bloomberg LP, and legal roles at Herrick Feinstein LLP and Latham & Watkins LLP. Michelle holds an MBA and JD from Columbia Business School and Columbia Law School, respectively, and a BA in Human Biology from Stanford University.