Dean Manning

Dean Manning has a diverse work experience spanning over two decades. Dean is currently a Service Delivery Manager at GlideFast Consulting, where they manage a team of Business Process Consultants and helps clients implement and refine ServiceNow modules for operational efficiency and cost savings.

Before joining GlideFast Consulting, Dean worked at Smith & Nephew, where they held various roles. As the Director of Employee Engagement, they managed the GBS Portal to improve IT, HR, and Procurement support using ServiceNow and other tools. Dean reduced support costs and increased customer satisfaction. As the Director of Strategic Sourcing, they led the company's migration to cloud-based software and infrastructure programs, evaluated vendors and security infrastructure, and standardized entry to these technologies.

Prior to Smith & Nephew, Dean worked at Fidelity Investments in the Fidelity Technology Group. As the Director of Expense Management & Optimization, they managed a $400M IT budget and reduced funding cycle time by 70% through centralized requisitioning and budget tracking. Dean also served as a Principal Business Analyst, Vendor Relationship Manager, Principal Network Engineer, Telecommunications Architect, and Principal Wireless Analyst.

Throughout their career, Dean has demonstrated expertise in areas such as ServiceNow implementation, business process consulting, strategic sourcing, expense management, IT budgeting, vendor management, and telecommunications.

Dean Manning has a Master of Business Administration (MBA) degree with a focus on Entrepreneurship/Entrepreneurial Studies and Strategy from the University of Chicago. Prior to earning their MBA, they obtained a Master's degree in Mechanical Engineering from Brigham Young University. Dean also holds a Bachelor's degree in Mechanical Engineering from Lehigh University. The exact dates of their education and when they completed each degree are not provided.