Kevin Gravois

Kevin Gravois has a diverse and extensive work experience that spans over several years. Their most recent position was as a Senior ServiceNow Architect / Service Delivery Manager at GlideFast Consulting, where they currently work. Prior to this role, Kevin worked as a Senior ServiceNow Implementation Consultant at Logicalis from December 2016 to March 2019. Kevin was responsible for architecting, implementing, and maintaining solutions using the ServiceNow platform and third-party integrations.

Before joining Logicalis, Kevin served as a ServiceNow Architect / Lead Developer at Blue Cross and Blue Shield of Louisiana from May 2013 to December 2016. In this role, they led the overall architecture, design, development, testing, and implementation of ServiceNow custom and base applications. Kevin also provided strategic guidance for aligning IT services with enterprise business objectives.

Kevin's earlier experience includes working as a Senior ITSM Systems Developer at Amedisys Home Health & Hospice from October 2010 to May 2013, a Network Operations Engineer at JPMorgan Chase & Co. from February 2007 to July 2008, a Network Engineer II at Amedisys Home Health & Hospice from August 2005 to November 2006, a Network Engineer at Verma Systems, Inc. from June 2004 to August 2005, a PC Support Specialist at Public Systems Associates from April 2002 to June 2004, and a District Technical Support Specialist at H&R Block from December 2001 to April 2002.

Overall, Kevin has a strong background in IT service management, network engineering, and software implementation. Kevin has demonstrated experience in leading projects, collaborating with cross-functional teams, and delivering solutions that meet business requirements.

Kevin Gravois completed their Bachelor's degree in Computer Science with a minor in Mathematics from Louisiana State University in 2001. Kevin also obtained several certifications, including ITIL v3 Foundation from AXELOS Global Best Practice, ServiceNow Certified Application Developer from ServiceNow, ServiceNow Certified Implementation Specialist - ITSM from ServiceNow, and ServiceNow Certified System Administrator from ServiceNow. The specific months and years of when they obtained these certifications are not provided.