Valentina Paz Vera Ortiz

Valentina Paz Vera Ortiz has a diverse work experience spanning various industries. Valentina Paz started their career in 2014 as a Barista at Starbucks, where they handled direct sales, customer service, and inventory management. In 2015, they became a Supervisor, responsible for overseeing store operations and coordinating with other branches.

In 2018, Valentina moved to Andacor S.A., where they worked as an Executive Salesperson, selling ski passes and discount platforms at Centro de Ski El Colorado and Parques de Farellones. Valentina Paz later became a Sales Coordinator, managing season ticket sales and handling postponements during the COVID-19 pandemic.

Valentina then transitioned to SumUp in 2020, first starting as a Support Agent, providing personalized support to SumUp users through various communication channels. Valentina Paz then took on the role of Team Leader, leading customer service teams and implementing continuous improvement strategies for the SumUp user experience. Valentina Paz'sresponsibilities included database analysis and management, coordinating schedules, and overseeing a team of 20 people.

In 2023, Valentina joined REMAX Exclusive Chile as a Real Estate Advisor, assisting clients with property-related matters.

Most recently, in the same year, they began working at Global66 as a CX Analyst, responsible for analyzing customer experience data and ensuring optimal service delivery.

Overall, Valentina Paz Vera Ortiz's work experience showcases their expertise in customer service, team management, sales, and data analysis across various sectors.

Valentina Paz Vera Ortiz pursued their education in the field of dramatic arts and performing arts from 2010 to 2015 at Universidad de Artes, Ciencias y Comunicación. There, they obtained a degree in Actriz y Comunicadora Escénica. In 2016, Valentina attended Instituto de Doblaje PROVOZ, where they focused on dubbing and voice acting. Valentina Paz completed a program in Gestion de las artes escénicas y audiovisuales.