Douglas Sikes has extensive experience in the IT field, working as a PC/Network Analyst 2 at National Penn Bank and currently serving as an IT System and Service Delivery Administrator at Global Advanced Metals. In their past role as a PC Technician at Distributed System Services, Douglas gained experience in troubleshooting PC's, computer systems, and utilizing remote control tools. Douglas has supported and managed a large number of users, desktops, thin client terminals, and terminal servers, with expertise in operating systems such as Windows XP and Windows 7, as well as Microsoft and Lotus products.
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