Monu Vikas Gupta

Monu Vikas Gupta is an accomplished professional with extensive experience in operations and customer service within the insurance sector. Currently serving as Vice President of Service Excellence Innovation-Strategy and Digital Sales at Global Assure, Monu has previously held significant positions including Head of Operations for FS - Insurance at Tata Digital and National Manager at Reliance General Insurance. With a strong focus on process automation, customer experience, and operational efficiency, Monu has successfully led multiple initiatives that enhanced service levels, compliance, and client satisfaction. An educational background that includes an MBA in Finance and a Black Belt in Lean Six Sigma further supports Monu's strategic approach to business operations.