Senad Musa is an experienced executive with a strong background in customer management and operations. Currently serving as Geschäftsführer at GLOBAL GRUPPE since October 2021, Senad previously held significant roles at mailo Versicherung AG from November 2018 to September 2021, including Chief Customer & Communications Officer and Head of Operations. Prior experience includes a tenure at ERGO Group AG from March 2008 to October 2018, where Senad managed central complaint handling and contributed to strategic customer management and sales support. Educational credentials include a Diplom-Kaufmann from Cologne University of Applied Sciences, completed in 2008.
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