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  • Charles Upchurch
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Charles Upchurch

Chief Executive Officer at GMS

Charles has more than 25 years’ experience as a CEO. He has led organizations from a 5-person technology start up to a 4,000-person global business unit in the service industry. Charles started his professional career in the offshore oil & gas exploration industry where he obtained U.S. Coast Guard Master’s license. Later, Charles moved to Switzerland where he began 16-year career with SGS, the world’s largest inspection, testing and certification company, in Europe, Asia and North America. Then Charles led technology startups in Switzerland for 15 years primarily in IOT and has been an Executive Coach for the past 4 years. Charles has joined GMS as Deputy Managing Director in June 2019. In February 2020 he has taken on the role of CEO, bringing his wealth of experience and vision to help build upon the GMS success story.

Location

Baar, Switzerland

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GMS

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Global Message Services (GMS) is the trusted communications service provider for Enterprises and Mobile Operators worldwide. GMS’ CPaaS solution enables brands to unify multichannel customer communications via a single API and self-service platform. Complementing this is an AI-driven chatbots and CCaaS platform that enables brands to build engaging, two-way, 24/7 communication at any touch point, significantly enhancing the customer experience. As a valued partner of Mobile Operators, GMS enhances their messaging business and protects revenues by optimising A2P, P2P, and P2A traffic exchange, while preventing SMS and voice fraud. Established in 2006, GMS is the leader and industry ambassador for secure, legitimate, and transparent messaging. It is headquartered in Baar, Switzerland, with regional offices across the globe.