Mark West

Mark West is an accomplished Business Analyst Lead at Global Shares with extensive experience in the financial services sector. Prior to this role, Mark held various significant positions at Computershare, including Senior Business Consultant and Head of New Business Implementations, where achievements included successfully upgrading over 300 clients to a new service platform and increasing customer satisfaction rates by 35%. Mark is recognized for developing product growth strategies, managing substantial budgets, and leading teams to optimize project deliveries and client onboarding processes. Mark's educational background includes an A-Level in Computer Applications from City of Bristol College.