Brian Ballard

Brian Ballard currently serves as a Junior System Administrator at Global Tech Solutions since April 2023. Prior experience includes working as a Service Desk Analyst at Yale New Haven Health from April 2021 to April 2023, where responsibilities included resetting passwords in Active Directory and monitoring for security or HIPAA violations. Previously, Brian was a Junior Operations Associate at Infosys from June 2019 to June 2020, focusing on ServiceNow administration and participating in training that covered ITIL, Linux, and Windows Server administration. Brian began a professional career as a Technical Support Rep III at Cablevision from October 2008 to November 2016, providing customer support and mentoring new associates. Education includes a Bachelor of Science degree in Cyber/Electronic Operations and Warfare from Charter Oak State College, obtained between 2019 and 2021.