Abimbola Odetoye

Abimbola Odetoye is a VoIP Technical Specialist at Global Telecom (GTB) since June 2014, responsible for analyzing help-desk performance, providing technical support for computer systems, and resolving network-related issues. With a strong focus on customer interaction and feedback, Abimbola gathers metrics to identify trends and recommends process improvements. Previous experience includes a role as a Writer/Copywriter/Fashion & Beauty Editor at Christian Entertainment News, where Abimbola prepared content under tight deadlines, and a Project Management Intern position at Stanley Black & Decker, providing support for IT projects. Abimbola's career began as a Digital Department Assistant at the College of Notre Dame, where foundational teamwork and project management skills were developed. Abimbola holds a Bachelor of Applied Science in Computer Information Systems from Towson University, completed in 2014.