Daniel S. Moreno

Daniel S. Moreno has a diverse work experience spanning multiple industries. Daniel S. currently works as the Manager, Customer Success at G-P/Globalization Partners, where they oversee customer success and has successfully improved service level agreements. Prior to this, they served as the Customer Experience Manager, Americas at the same company, leading the strategic management of a significant portion of the customer portfolio. Daniel S. has also worked as an Account Manager, managing accounts and spearheading projects to drive engagement and lead generation. Before joining G-P/Globalization Partners, Daniel worked as a Sales Manager at CloudTask, where they were responsible for training and developing sales teams and generating a substantial pipeline of business. Daniel S. has also held the position of Chief Operations Manager at AGRODEX SAS, where they managed operations, achieved production KPIs, and performed analysis of investment projects. Earlier in their career, they worked as the Chief Operating Officer and Technical Sales Engineer at ALZOGROUP, where they developed relationships with key accounts and managed projects in the water treatment industry. Daniel S. also worked as a Customer Success Manager and Customer Success Specialist at Teleperformance Colombia, leading customer service and sales teams. Daniel's work experience also includes a role as an Undergraduate Teaching Assistant at Universidad de los Andes.

Daniel S. Moreno has a diverse education history. Daniel S. obtained a Bachelor of Engineering degree in Chemical Engineering from Universidad de Los Andes, where they studied from 2008 to 2013. Daniel S. continued their studies at the same university and completed a Bachelor of Engineering degree in Environmental/Environmental Health Engineering from 2009 to 2015.

In 2018 to 2019, Daniel pursued further education at Universidad de La Sabana, where they earned a Strategic Management Specialist degree with a focus on Business Administration and Management.

Alongside their formal education, Daniel has also obtained multiple certifications. In May 2017, they completed a course on Administrative Strategy and Entrepreneurship through Coursera. In May 2017, they also completed a course on the Management of Food and Beverage Companies, also through Coursera. Furthermore, they obtained additional certifications in the areas of customer service and sales. In June 2020, Daniel became Frictionless Sales Certified and Inbound Sales Certified, both through HubSpot Academy. Additionally, in May 2022, they attained certifications in Building Rapport with Customers, Customer Service Foundations, and Empathy for Customer Service Professionals, all through LinkedIn learning.

Overall, Daniel S. Moreno has a strong educational background in engineering fields, with a specific focus on chemical engineering and environmental health engineering. Daniel S. has also pursued additional specialization in the field of business administration and management through their Strategic Management Specialist degree. Furthermore, they have actively sought out certifications and additional training in customer service and sales to enhance their professional skills.