Oscar Israel Parroquín Rodríguez

Senior Help Center Support Specialist at Globalization Partners

Oscar Israel Parroquín Rodríguez has a diverse work experience spanning multiple roles and industries. Most recently, they worked at G-P/Globalization Partners as a Senior Help Center Support Specialist, a position they held since March 2023. Prior to that, they served as a Help Center Support Specialist at the same company from August 2021 to March 2023.

Before joining G-P/Globalization Partners, Oscar worked at Sappi de Mexico Services, S.A. de C.V. In this company, they held various positions, including Customer Service Systems and Supply Chain Coordinator from August 2019 to December 2020, Customer Service Manager from May 2018 to August 2019, and Customer Service Representative from October 2015 to May 2018.

Earlier in their career, Oscar worked at Certificación Profesional Internacional, S.A. de C.V. as an Ajustador de Seguros from November 2013 to September 2015.

Oscar Israel Parroquín Rodríguez pursued their higher education at Universidad del Valle de México from 2011 to 2015. During this time, they obtained a Licenciatura degree in Comercio Internacional (International Trade).

In addition to their formal education, Oscar has also acquired additional certifications. In April 2022, they completed a course on "Customer Service: Call Control Strategies" offered by LinkedIn. Oscar Israel also obtained a certification in "Customer Service: Serving Customers Through Chat and Text" from LinkedIn in March 2022.

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Timeline

  • Senior Help Center Support Specialist

    March, 2023 - present

  • Help Center Support Specialist

    August, 2021