Dave R.

Engr. Dave R. is a seasoned CX Strategy Professional currently working at Globe Telecom, where they have held various leadership roles focused on enhancing B2B customer experiences and implementing governance frameworks. With a Master of Business Administration from the Asian Institute of Management and a Bachelor of Science from Ateneo de Manila University, Engr. Dave has previously interned at Infosys and worked as an IT Business Consultant at Hewlett Packard Enterprise. Their extensive experience includes directing B2B CX Strategy & Governance, leading transformation initiatives, and developing customer journey strategies to drive continuous improvement in customer satisfaction. Engr. Dave is passionate about leveraging data and fostering inclusive narratives to unite organizations toward common goals.